Frequently Asked Questions
Everything you need to know about shopping with Vyne.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. You can choose between a full refund to your original payment method or a store credit for exchanges.
How do I find the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific fabric elasticity mentioned in the description.
What payment methods do you accept?
Vyne accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
At Vyne, we are committed to ethical fashion. 70% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we partner exclusively with fair-trade certified factories.
Can I track my package in real-time?
Yes. Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery's progress.